Topics we will cover in this section:
Understanding Medicare is no simple task. Here are 10 important resources you can use to get the help you need.
- Medicare’s Plan Finder
Click here to find a Medicare plan with Medicare’s Plan Finder.
- Medicare & You Handbook
Look at your most recent “Medicare & You” handbook to see a listing of plans in your area. You should also review any information you get from your current plan, including the “Annual Notice of Change” letter.
- Call Medicare Agents
To speak with a Medicare agent, call 1-800-MEDICARE (1-800-663-4227) and say “Agent.” TTY users should call 1-877-486-2048. Help is available 24 hours a day, including weekends. If you need help in a language other than English or Spanish, let the customer service representative know the language.
- Mail Medicare
If you need to mail Medicare, their address can be found here.
- SHIP Counseling
Get free and personalized health insurance counseling by contacting your State Health Insurance Assistant Program (SHIP) or calling 1-800-MEDICARE to get the phone number.
- CMS Program Forms
The Centers for Medicare and Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services. Many CMS program-related forms are available in portable document format (pdf) by following this link to the CMS Forms List.
- Prescription Extra Help
Do you need extra help paying for Medicare prescription drug coverage? If you have limited income and resources, you may qualify for “Extra Help” to pay for your prescription drug costs. Visit ssa.gov to apply online. Or call Social Security at 1-800-772-1213 and ask for form SSA-i1020. TTY users should call 1-800-325-0778.
- New Card Replacement
If your Medicare card was lost, stolen, or destroyed, ask for a replacement on your my Social Security account or call your local Social Security Office. Your new Medicare card should arrive in the mail within 30 days.
- Compare Healthcare
Click on Find & compare health care providers to find and compare doctors, hospitals, and other providers.
- Paying Medicare Expenses
If you need help paying for Medicare expenses, click on Get help paying costs to find resources that can help.